sakurada yana
patreon
[ANNOUNCEMENT] Declined payment
🕑 Added 2023-08-12 20:30:57 +0000 UTCHi all! If you're a patron and you can't see the posts, please check if your payment for the month went through! Patreon is having issue with one of their payment partner due to their partner having a system update. So if you can't see the post, just double check!
Here's what Patreon sent me to help if you're having issues.
If a patron reaches out to you about a decline, you can advise them to follow these steps:
- Contact their card issuer to confirm the charge is valid and retry that card
- If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History.
Hope this works! Sorry for the disruption and inconvenience!
