TxOnyx
patreon
Patreon's Oopsie-Daisy.
🕑 Added 2023-08-04 16:15:37 +0000 UTCHii all,
In the past few days, Patreon is having a trouble with payment processing- and it caused some folks to have declined payments or more. Currently, 10 patrons who pledged tiers through this creator page are marked as "Declined Patron" here. I cri cri. I saw that some people out there have even had their pledged removed completely, so for those of you that follow multiple creators, check and make sure that hasn't happened to you!
It's a bit tiring for everyone including myself, but at least check the side of your Patreon and check with your banks in case you're having issues with verifying payments. A lot of creators depend on this stuff to further their VN/Games/Arts development, so let's all work together and make sure everything looks good on every side! <3
Message from Patreon below-
Hi there,
An issue with a payment partner is causing a slightly higher-than-normal number of your patron payments to be declined by their banks. We've traced the increased declines back to payments system upgrades required by one of our processing partners. Patrons might see some payments declined while changes take effect.
If a patron reaches out to you about a decline, you can advise them to follow these steps:
- Contact their card issuer to confirm the charge is valid and retry that card
- If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:
We’re deeply sorry about these interruptions and appreciate your patience as we work to resolve them.
The Patreon Team
