Ron512
patreon
Very important info
🕑 Added 2023-08-04 09:51:53 +0000 UTCI just got a message from the patron administration, I think it is important so I will share it.
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[A note about recent patron payment declines]
Hi there,
An issue with a payment partner is causing a slightly higher-than-normal number of your patron payments to be declined by their banks. We've traced the increased declines back to payments system upgrades required by one of our processing partners. Patrons might see some payments declined while changes take effect.
If a patron reaches out to you about a decline, you can advise them to follow these steps:
- Contact their card issuer to confirm the charge is valid and retry that card
- If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings under Billing History:
We’re deeply sorry about these interruptions and appreciate your patience as we work to resolve them.
The Patreon Team
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I think this is a very important message that is why I shared it with you.
Comments
yoshi_0123
Thank you for letting us know about this.
