Aina Palm
patreon
Patreon billing issues
🕑 Added 2023-08-04 09:16:25 +0000 UTCHello everyone!
Patreon has sent me (and I assume every other creator) a mail where they explain that some patrons may have their payments declined by their banks due to a an issue with their payment partner.
I've heard from another source that it's because Patreon has changed their billing location but I'm honestly not 100% sure what is causing the issue.
Either way, if your payment gets declined you can try the following:
1. Contact your card issuer to confirm the charge is valid and retry that card
2. If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:
I'm sorry for the inconvenience and hope that not too many of you guys will be affected.
Comments
Aina Palm
Fingers crossed you won't run into any issues π€
Aina Palm
Glad it worked!
eleanor
I'm grateful that so far I haven't had any issues!
jen
it told me to change my payment method but i just retried to put my same payment method and it ended up working so ππ
