HowHigh.Ent
patreon
Payment issues?
🕑 Added 2023-08-04 12:30:14 +0000 UTCA few of you have contacted me regarding issues with your payments. Patreon has emailed me this morning to inform me it's an issue they're working to resolve. I've pasted the notice below as well as their advice for anyone having this issue currently. I hope this helps.
SN: I'll be working on minisode #10 as well as focusing on finishing the script for LA SZN 3 next week.
PATREONS NOTICE
An issue with a payment partner is causing a slightly higher-than-normal number of your patron payments to be declined by their banks. We've traced the increased declines back to payments system upgrades required by one of our processing partners. Patrons might see some payments declined while changes take effect.
If a patron reaches out to you about a decline, you can advise them to follow these steps:
- Contact their card issuer to confirm the charge is valid and retry that card
- If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:
